Product Returns

  1. Returns can only be processed by the store where they were purchased from.
  2. Customers should complete the below form when an item was purchased from and is being returned due to change of mind for a refund, exchange or store credit.
  3. There is a 14-day cooling off period for which products can be returned.
  4. Read the important notes below and refer to our full terms and conditions here:
  5. Return the item(s) to the warehouse address below, or your place of purchase and include a print-out of your order summary or tax invoice.


Charles Kendall Freight
C\- Meir Product Returns
Unit 2, Alpha Park
School Close, Chandlers Ford
SO53 4BY

Item(s) being returned for credit or refund must be received by our warehouse in brand new, unused condition and in original packaging with all parts and pieces. The item(s) must also be protected with sufficient packing materials to avoid transit damage. Returned items showing signs of damage or wear and tear will not be eligible for a credit or refund.

If you have purchased through one of our resellers, Please DO NOT fill this form out.
Please contact the reseller you purchased from.

Contact our customer service team at if you require assistance.

Product Returns

I've read and accept the terms & conditions.